Olivia is the Health Services Research Team Lead at Wesley Research Institute and oversees the roll-out of the UnitingCare Research Strategy. Olivia is a mixed-methods implementation scientist with a PhD in Public Health, and more than 20 years’ experience in public and private healthcare delivery, training, project management and research. Olivia’s primary research focus is on designing, implementing and evaluating models of health care to improve healthcare delivery, getting better outcomes for patients and clients, staff, and healthcare organisations. To do this, Olivia works closely with hospitals, aged care, family and disability services and not-for-profit organisations.

Caroline Grogan is a Research Officer in the Health Services Research Team. Caroline is a qualitative researcher with a PhD from QUT, Faculty of Health, School of Public Health and Social Work. Her PhD focused on the micro-processes involved in implementing Dementia Friendly Community principles locally in Queensland. She has over 10 years’ experience in community services and community development programs, specialising in co-design, person centered dementia and aged care. Carolines current research interests include phenomenology (lived experience) and participatory research methods towards research translation. She is passionate about supporting the wellbeing and autonomy of people living with dementia and families.